Jan 18

Customer Liaison

Definition: communication or cooperation that facilitates a close working relationship between people or organizations.

I offer my expertise as a person of contact for your organization, during times of high activity or when customer requests do not match existing roles or personnel availability. Times when there is not a person within your organization that is available to speak to the request, can be transferred to me for follow-up, research or reconciliation.

My contention is that this can fill a gap in typical business gatekeeping and filtering practices, and offers a liaison opportunity between the business, community, wellness and talent that might otherwise be missed. The premise here is that this type of interaction adds greatly to the company brand and potential future business.