Online Communication
As a Communications Facilitator I help individuals, teams or groups improve listening, empathy, connection, communication and technology application and usage to support mutual understanding, cohesion and improved customer/staff experience.
Online Business Communication breakdowns happen when information is not effectively shared, received, or understood. This can lead to significant complications such as mistakes, delays and a decrease in morale among management, staff and team members.
Poor communication can lead to significant costs, including an estimated loss between $420,000 and up to $62.4 million annually depending on company type and size. This can impact misunderstandings, team cohesion, customer satisfaction and overall wasted time.
Communication strategies for online businesses include using clear and concise messaging, feedback mechanisms and open dialogue to help reduce miscommunication and misunderstandings.
“Ideas & creativity that contribute to visions of the future.”
“The future is now, and we are its stewards” – L. Fontana
Larry J. Fontana
Facilitator, Coach