Consultation, Facilitator, Coach Well-being is defined as an expanding sense of purpose and meaning in life, including one’s own values and ethics. | Identifying and empowering individual and collaborative strengths, challenges, benefits and potential. “An Advocate for Humanity in a Technological Culture” – L. Fontana.
Author's posts
Service Overview (excerpt)
Customer Service Overview Larry J. Fontana I highlight the importance of building trust, communication, consistency and availability and the five customer needs: Service, Price, Quality, Action and Appreciation. I provide examples of personal experiences, and I touch on the topic of expectations, which I find to be very valuable. Furthermore, the quote from Mahatma Gandhi echoes …
Protected: Customer Service Plan Analysis
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Protected: Customer Service Practices
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Protected: Customer Service and Retention
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Protected: Customer Service and Quality
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Protected: Article Analysis – Communication
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Protected: Article Analysis – Customer Service Plan
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Protected: Overview of Customer Service
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Protected: My Ideal Organization
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Protected: Business Ethics Evaluation
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