Larry F

Consultation, Facilitator, Coach Well-being is defined as an expanding sense of purpose and meaning in life, including one’s own values and ethics. | Identifying and empowering individual and collaborative strengths, challenges, benefits and potential. “An Advocate for Humanity in a Technological Culture” – L. Fontana.

Author's posts

Service Overview (excerpt)

Customer Service Overview Larry J. Fontana I highlight the importance of building trust, communication, consistency and availability and the five customer needs: Service, Price, Quality, Action and Appreciation. I provide examples of personal experiences, and I touch on the topic of expectations, which I find to be very valuable. Furthermore, the quote from Mahatma Gandhi echoes …

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Protected: Customer Service Plan Analysis

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Protected: Customer Service Practices

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Protected: Customer Service and Retention

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Protected: Customer Service and Quality

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Protected: Article Analysis – Communication

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Protected: Article Analysis – Customer Service Plan

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Protected: Overview of Customer Service

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Protected: My Ideal Organization

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Protected: Business Ethics Evaluation

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